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About us
At BigHand, we enable you to give your patients a faster, better experience while reducing the admin burnout of your people. Our secure, automated solutions streamline the creation of correspondence and tackle essential issues in the UK healthcare market. From digital dictation software to tools for document creation, our customisable solutions enhance clinician productivity and communication.

Transforming Healthcare Operations with BigHand's Solutions

76

NHS Trusts, Private Hospitals, and GP Practices

2010

Founded

40,000

Users

96

% average customer satisfaction score

We support you to make BIG happen.

Doctor Nurse Discussing Digital Tablet

We support you to make BIG happen.

Here's what we will do:

  • Listen to your challenges and our experts will identify the right solution for you ​
  • Support you with stakeholder management and buy-in to drive successful adoption and a return on your investment demonstrating the long-term budget benefits. You will have a dedicated account manager, onboarding manager and customer success manager supporting you through the process​
  • Produce a clear plan for the rollout of your solution that is aligned with your goals and our dedicated onboarding team will support you to track progress of the rollout deliverables.​
  • Provide training, best practice tips and access to trusts who have successfully implemented before ensuring your success

Our Clients

Princess Alexandra NHS Grey
Guys Stthomas Nhs Trust Gray
Wrightington, Wigan And Leigh NHS Gray
Salisbury NHS Foundation Trust Gray
Birmingham Solihull Nhs Logo Gray
Cumbria, Northumberland, Tyne, And Wear
NHS East Sussex (1)
Gloucestershire Health And Care (1)
The Queen Elizabeth Hospital King’S Lynn (1)

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image Since the implementation of BigHand, we have been able to save £21k over year one in overtime/bank payments in our medicine directorate. In addition, the transcription turnaround time decreased from 10-15 days prior to BigHand to 3-5 days (routine) with BigHand - allowing for 24 hours for all urgent letters.
Wendy Young, Medical Secretary, Salisbury NHS Foundation Trust

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image The introduction of BigHand across the Trust has not only been an important component in our drive to become more cost-effective, but has improved efficiency through the reduction in turnaround times.
Sarah Keetley, Transformation Lead, Northumberland, Tyne & Wear NHS Foundation Trust (NTW)

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image Since the implementation of BigHand, we have already been able to save thousands in overtime expenses associated with managing the dictation back-log.
Cameron Ballantine, Assistant Director of District Technology Services, Princess Alexandra Hospital

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image Compared with many other IT applications, BigHand is quick, intuitive and robust. Secretaries can see new voice files in real-time, and sometimes have urgent letters ready for review before clinic is over!
Guy's and St Thomas' NHS Foundation Trust

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image Since deploying BigHand several years ago, we have seen a huge change in letters and other Dictations handled in the department - and this has been universally for the better.
Dr. Cormac Breen, Consultant Nephrologist and Clinical Lead, Guy’s & St Thomas’ NHS Foundation Trust
"An efficient healthcare system addresses bottlenecks that delay patient care by designing new journeys for patients that avoid those delays"
Steve Barclay, UK Secretary of State for Health and Social Care

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